Tech Skills
Project Management and Leadership:
Able to take charge and lead projects with significant scope, including the monitoring of multiple components and long-term customer relationships. Reliable, proactive and solutions-oriented, I can anticipate and manage problems while respecting project priorities.
Collaboration and Communication:
Communicates clearly and concisely, adapting style to customers, colleagues, and varied contexts. I work effectively in teams, sharing expertise and knowledge, and am known for encouraging high standards and quality work.
Customer Experience:
Focused on continuous improvement of the customer experience, I actively manage the customer relationship with courtesy and respond to even complex requirements autonomously. I ensure attentive follow-up and propose appropriate solutions in a timely manner.
Technical Development and Productivity:
I design new developments from scratch, improve existing programs, and work expertly on new projects. Productive and organized, I plan and meet deadlines, with the ability to adapt quickly to new demands and priorities.
Work Experience
- Development of an Electronic Document Management System.
- Development of a Quality Applications Suite, including:
- - IEs (Incidents Events)
- - SIEs (Serious Incident Events)
- - Systemic Analysis
- - Action Plans
- - Complaint and Claims Management
- Use of AI to automate the generation of complaint summaries.
- Development of an appointment scheduling system.
- Development and maintenance of a Design System.
- Unit and E2E Testing.
- Collaboration with Product Owners, UI/UX Designers, and Developers.
- Mentorship and support for junior team members.
- Participation in KANBAN/SCRUM ceremonies
May 2022 - Jul 2022
Consultant Full-Stack Web Developer
- E2E testing, component and functionality testing on the module selection path (hotel, transport, activity, etc.) when creating a trip.
- Participation in SCRUM ceremonies
- Maintenance and development of the design system, price calendar, alerting features, and feedback processes.
- Participation in SCRUM ceremonies
Oct 2018 - Feb 2019
Front-End Web Developer
I Wheel Share (Disability Accessibility)
- Setting up user paths on chatbots, designing, processing and displaying data, understanding business issues.
May 2018 - May 2018
Web Developer
Yogowo (Outdoor fitness app)
- Set up a React.js development environment.
- Created an interactive map to display data.
- Fetched and displayed data using React.
In another life
Previous Jobs
Before my career shift to web development
- Various roles including grocery delivery, supermarket handling, order picker, second-hand book buyer, customer service in a bookstore, leisure center animator... Where I gained valuable skills in communication, organization, and customer interaction.
Education
Nov 2019 - Nov 2020
OpenClassRooms
RNCP Certified Title – Level V
(equivalent to a Associate's Degree)
Junior Web Developer Apprenticeship
- HTML, CSS, PHP
- JavaScript, SQL, OOP
Jan 2018 - Aug 2018
Simplon
Certification obtained
Junior Web Developer Bootcamp
- HTML, CSS, JavaScript
- NodeJS, React, OOP
- Shell Command, Git, Agile principles
Project
Beat'Em Up Video Game 2.5D
I am working on a personal video game project—a classic beat 'em up—designed and developed entirely during my free time. This game combines my love for coding and digital art, and serves as a creative outlet to bring my ideas to life.
The game is built in a 2.5D style: while space and certain parts of the environment are rendered in 3D to create depth, characters and objects are drawn in 2D, preserving a retro aesthetic.
- Programming: Written in C# using Unity.
- Graphics: Created with Procreate, Photoshop, and Aseprite.
- Tools: Leveraging Unity for gameplay mechanics and animation workflows.
This project is a labor of love, built with care, code, and a whole lot of pixels. It’s an ongoing process that challenges and hones my skills in both development and design.
About
I am a developer living in France. I’m currently working for Avec.fr, a healthcare operator. As part of the Quality team, I develop and supply applications dedicated to quality management, designed to support the group’s employees in healthcare establishments. I’m fully aware of the significant impact our work has on key issues. My priority is to provide reliable, robust and user-friendly tools that inspire confidence in our users and help them to excel in their mission.
Outside of work, I have a wide range of interests that keep me active and engaged.
In addition to programming, I practice martial arts, which has taught me discipline, focus, and perseverance—values that I bring into my professional life. Drawing is another hobby of mine, as I find it a great way to express my creativity and relax after a long day. Reading is something I enjoy to expand my knowledge and to explore different perspectives. I also have a deep love for video games, not just for entertainment, but as a way to challenge myself and understand complex game mechanics and narratives.
One of my passions is traveling. I have been fortunate to visit several countries, including Vietnam, China, Thailand, Egypt, Morocco, Spain, Switzerland, Belgium, UK, Italy and USA. Traveling allows me to experience new cultures, meet people from different backgrounds, and gain fresh perspectives that influence both my personal and professional growth.
Bến Tre Province, Vietnam
Contact me
Interested in working together? Feel free to reach out to me at florentheyraud.pro@gmail.com.
